Astrea IT Services

CRM or Customer Relationship Management is a tool for managing an organisation's/firm's relationships with customers and potential leads. A CRM system helps companies stay connected to the customers, streamline processes, and improve profitability. Salesforce is the world’s #1 Customer Relationship Management (CRM) platform. It includes cloud-based applications for sales, service, marketing. Users can simply log in and start connecting to the customers. With Salesforce as the CRM, user’s sales, marketing, and customer service teams can understand every customer and deliver the exact product or answer the questions efficiently when they need it. By analysing the information, user can make better decisions to close more business, reduce the cost of service, and keep every customer satisfied. Salesforce has many CRM partners around the globe. All big, small and medium sized business today are using Salesforce. It facilitates things by giving the organization an

WebMerge is a comprehensive online document generation platform created to help users streamline various paperwork processes. With the click of a button, they can generate documents without having to manually type or to copy data. It provides you with flexible document types, dynamic content, and delivery options that fit to your business needs. People using Salesforce enjoys the benefit of keeping their data organized and streamlined their day to day operations. But even after using Salesforce, with every organization, there is lots of paperwork. Starting from creating documents, filling the forms, sending them to customers, employees spend hours on paperwork. To this rescue comes the Webmerge. It helps in shortening the time spend on paperwork to almost zero. Users can design templates for all the documents and automatically populates those templates with data from Salesforce. WebMerge streamlines the entire documentation process for organizations, thus leading to incr